Articles on: Deposit

Deposit troubleshooting

My deposit is taking a while...



In normal network conditions (no congestion or fee surge), a USDC deposit will be credited to your account 30-60 minutes after transfer time. System credits crypto deposits to user accounts after the following number of confirmations:

USDC: 35 confirmations

If a transaction has more confirmations than the numbers above indicate and is still not credited to your account, please alert us through live chat support on this page or by email: [email protected].

Updated on: 31/08/2022

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