> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.trakx.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Trakx Account closure

When a Trakx account is closed its credentials will no longer work. The email address associated with said Trakx account will be removed from all Trakx mailing lists, including newsletters and transactional emails.

Before closing your account, make sure it has zero or negligible balance, then drop us a message at support@trakx.io.