> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.trakx.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to change your password on Trakx?

## How to change your password on Trakx?

If you want to change your Trakx password, here are the steps you need to follow.

1.  Click on the user icon
    

![](https://storage.crisp.chat/users/helpdesk/website/5bfb5fce2660d400/3be047a7-baeb-4ef3-a3ea-5b9c58_1yn1ixb.png)

2.  Go to **Profile**
    

![](https://storage.crisp.chat/users/helpdesk/website/765538b3e11e640/92d31e53-fe61-4e18-a8f9-f046e6_9q7msv.png)

3.  Click on the change button
    
4. Enter your current and new password
    
5.  Click on the change button
    
6.  Your password is successfully updated.
    

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## Forgot your password?

Follow these simple steps:

1.  Go to the “Sign In” Page
    
2.  Click Forgot your password?
    

![](https://storage.crisp.chat/users/helpdesk/website/43cc3de0093cc400/94f2d967-314b-4fe4-a757-192f35_16djffq.png)

3. Enter your email address

4. Click **Send**

![](https://storage.crisp.chat/users/helpdesk/website/42d9f5c53fe99800/95d29ed8-61e6-4e3c-808c-93d155_1banpyb.png)

5. Enter your **New Password and press change**

![](https://storage.crisp.chat/users/helpdesk/website/baba18d050de8000/a0910a3c-67b5-44b0-bbac-9ad662_1c28ve.png)

6. Finally, Your password is successfully updated