> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.trakx.io/sitemap.xml
> Use this file to discover available pages before exploring further.
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# Deposits made from a smart contract

Trakx customers are advised to **not** make Ethereum deposits that have been generated from smart contracts. Deposits made from smart contracts may not be reflected in a customer's account or may be subject to delays.

If you do not know whether a transaction you are making is a smart contract transaction, please confirm with the service from which you would be sending the funds.

You may consider using a local wallet to receive the funds initially from the smart contract before sending them to your Trakx account.